Terms & Privacy Policy

Omega Nannies

1. Introduction

Omega Nannies respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This policy explains how we collect, use, store, and protect personal information provided through our website and forms.

2. Information We Collect

We may collect personal information including, but not limited to:

• Names and contact details
• Location information
• Booking requests and care requirements
• Information voluntarily provided relating to children, caregivers, or household needs

3. Purpose of Collection

Your personal information is collected and used solely to:

• Respond to enquiries and booking requests
• Assess suitability for nanny or caregiver placement
• Communicate regarding our services
• Meet legal, safety, and operational requirements

4. Protection and Storage of Information

Omega Nannies takes reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, or disclosure.

Personal information is stored securely and retained only for as long as necessary to fulfill the purposes outlined above or as required by law.

5. Sharing of Information

We do not sell or trade personal information.

Information may only be shared:

• With vetted caregivers or relevant parties where required to fulfill a placement
• Where legally required to do so

6. Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your personal information
• Withdraw consent where applicable

Requests may be made by contacting us directly.

7. Consent

By submitting information via this website, you consent to the collection and processing of your personal information as described in this policy.

8. Contact

For privacy-related enquiries, please contact:
Omega Nannies

enquiries@omeganannies.com