HOMESERVICESCANDIDATESBOOKINGSPAYMENT
HOMESERVICESCANDIDATESBOOKINGSPAYMENT
Terms & conditions
153 MITCHELL STREET, GEORGE, BODORP, 6529, SOUTH AFRICA +27 83 650 2760

Copyright @ 2025 OMEGA NANNIES
At Omega Nannies, excellence begins with you.
Join a Network of Professional, Trusted, and Valued Nannies
Our candidates uphold the highest standards of care, professionalism, and reliability — ensuring every family experiences peace of mind and exceptional service.
Types of Holiday Nanny Placements
  • Babysitting at Functions: Typically involves supervising children in groups at  various venues.  
  • Family Holiday Nanny: Can be live-in or live-out, scheduled daily, hourly, or 24/7, and may take place across different locations.
Uniforms, Requirements, and Professional Etiquette
  • A valid First Aid Certificate is required (Safe Kids: 061 515 0623).
  • Police clearance or criminal checks can be obtained at POSTNET.
  • Uniforms for events include a black shirt with logo (R250), black pants, black shoes,  and a black jacket/sweater for colder evenings; appearance must be neat.
  • No strong perfumes, excessive makeup, or long sharp nails allowed; attire should be  comfortable yet conservative.
  • Carry a First Aid Kit with basic items; do not provide creams, oils, or medications  without parental consent.
  • Administer medication only with written parental consent—WhatsApp is preferred  for confirmation.
  • Arrive 15 minutes before your scheduled time to ensure proper setup.
  • Smoking, vaping, or alcohol consumption while on duty is strictly prohibited.
  • Bring your own food, snacks, and drinks; do not expect meals at events.
  • When dining with parents, prioritize caring for children and allow parents to enjoy their meal; order modestly.
  • Only live-in nannies for 24/7 placements have meals provided, but special diets must be self-supplied.
  • Do not feed children food or drinks unless provided by parents; always confirm allergies.
  • Sleeping while on duty is not allowed unless your placement is 24/7.
  • Cell phones should not be used while children are awake, except to check in with  parents or send photos. In group settings, collect parent contact details for updates  and emergencies.
Toy Management
  • Toys are valuable; handle them with care.
  • Supervise children closely; do not empty all toys at once.
  • Pack toys neatly into their original containers; bags are numbered and photographed—do not mix sets.
  • Do not return children’s personal toys in company bags.
  • Count and organize puzzle pieces and blocks before packing up.
  • Dress dolls and wash any dirty clothing before returning items.
  • Cut out coloring pages for children’s use.
  • Report any broken toys, including a photo.
  • Unpack toys gradually, packing away before bringing out more.
  • Clean toy bags before returning them; payments are withheld until bags are returned neat and clean.
  • Gift backpacks are given to children for longer placements only.
  • Some placements may not include toys; keep a small personal set prepared.
Travel Policies
  • Travel allowance usually covers picking up and dropping off toys, not the entire trip.
  • Be prepared to travel beyond your area; short-notice jobs are rewarded.
  • For group placements, coordinate with nannies in your area to travel together and share expenses, as travel allowance cannot be paid to everyone.
  • 24/7 Live in. NO TRAVEL FEE!! Unless you have to travel outside Cape town or Winelands
  • Efforts are made to schedule nannies from the same area together to facilitate carpooling.
Working Alone and in Groups
  • Always be polite to clients and coordinators and strive to exceed expectations.
  • Care for children, maintain a safe and clean environment, and keep children engaged.
  • Shouting, screaming, hitting, or hurting children is strictly prohibited.
  • Do not rely on TV or devices unless approved by parents.
  • Follow the family’s routines and beliefs; avoid giving unsolicited advice.
  • Group leaders should set a strong example for others.
  • Collect parent contact information for emergencies and updates, especially in group settings.
  • Refrain from socializing with other nannies in front of children.
  • Avoid telling frightening or unnecessary stories.
  • Support colleagues when children are challenging.
  • Children eat first; nannies eat once things are calm and take turns.
Tips
  • Tips are a bonus and should never be requested.
  • If you work alone, tips are yours to keep.
  • In group work, tips are shared equally unless each nanny cares for a separate family;  in that case, keep your own family’s tip.
Rates and Hours Worked
  • Nannies must send clients’ names, dates, venue, and hours worked to the office for  payment. Directly after the sit, with a long sit you sent all the hours at the end of the  sit.
  • For example: Client: AMANDA, Webersburg, 12 December, 15:00–23:00.
  • For group placements, note if you were the driver, for long-term sits, state if live-in  and the venue.
  • Rates are determined by several factors: hourly/daily/single/group, client,  duration, season, and experience.
Payment Procedures
  • No advance payments or travel allowances are provided. 
  • For cash payments, confirm amount and check the cash immediately—any shortfalls  are deducted. 
  • Payments are processed twice monthly, around the 15th and 30th. 
  • The final December payment is made on the 15th, with the next on January 15th.
  • The office is closed from December 24 to January 5, but phones are monitored.
Communication via WhatsApp and Office Messages
  • Keep all messages briefs; text rather than send voice notes.
  • Job posts are placed on the WhatsApp group—You can reply with a thumbs-up if  available; selections are confirmed privately.
  • Any accidents or incidents need to be reported to the office
General Guidelines
  • Client feedback is collected for your profile. Good feedback will ensure more work.
  • Be patient and accommodating when language barriers arise.
  • Families are on holiday; it is your duty to ensure they can truly relax.
  • Keep in mind this is only temporally work when families are challenging, follow the  parents' instructions, apologize, if necessary, STAY HUMBLE and move forward.
  • Frequent illness may result in removal from group placements—bring basic  medication. (Pain pills, Nasua or any chronic tablets.)
  • The festive season (December–January) is the busiest and offers strong earning  potential.
  • Loyal nannies are given priority for future assignments.
  • Returning families often request the same nanny, streamlining administration.
  • For long-term placements, we check in regularly and can send replacements if  needed.
  • IMPORTANT: All repeat bookings from families must be arranged through Holiday  Nannies, unless a permanent contract is offered directly.
Summer Holiday Nannies
  • A new division provides nannies for families traveling to Europe during the summer  holidays June – August.
If you are looking to join us please send us an email at omeganannies@gmail.com
153 MITCHELL STREET, GEORGE, BODORP, 6529, SOUTH AFRICA +27 83 650 2760
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Copyright @ 2025 OMEGA NANNIES
Terms & Conditions